Connecting via Receiver or via Browser ?

When you first login to Cloudalize you can choose the way how you want to connect to our platform. You can select "Web receiver" - Browser (no download needed) or "Native receiver" - Receiver (download of the Citrix Workspace app is necessary).

If you selected Browser at first and you want to change to Receiver you have to download the Citrix Workspace app. Please use this link https://www.citrix.com/downloads/workspace-app/ .

Cloudalize can be accessed from any HTML5 browser. For extended functionality (eg. multiple screens) and best user experience, we recommend installing the Citrix Workspace app and selecting Receiver.

User level

Select your avatar at the top right. Choose Profile.
The selected connection preference will make sure that every time you launch your desktop, you will connect either via Receiver either via Browser.

Do not forget to click the save button to apply the changes!

Platform level

As an admin you can change the connection preference for the company and lock this if you do not wish your users to modify this:

Select Settings > Personalization > Connection.

Once again, do not forget to click the save button to apply the changes!