FAQ
Getting started
- Manuals: Getting started with the Cloudalize Platform & Launch a Virtual Desktop
- Getting Started - Dashboard
- Create a user and assign a desktop
- How do I deploy a Desktop/Workstation
- Change subscription type
- Cloudalize Status Page
Desktops
- Does Cloudalize require a client installation on my device?
- What happens to my data when I shut-down or disconnect from my Cloudalize Desktop ?
- What is the spec needed for my end point hardware / PC?
- What CODECs are available for me to select?
- How do I change the codec setting on my Virtual Workstation?
- Can I run Unix or Linux applications?
Known Issues
- How to recover files on the S-drive
- Known issue: full screen video in Chrome
- Known issue: iPad retina display resolution
- Known issue: Mobile devices touch input
- Revit Autodesk: license server issue
- Windows Update: Could not load error message
Connectivity
- Can I work on Cloudalize with a 3G/LTE connection?
- Which CODEC is required for my type of application?
- Why is the right codec essential for getting the best Cloudalize experience?
- What browsers are supported or recommended for a browser based Virtual workstation?
- Can I use a WiFi connection ?
- What is the average data consumption and how much will it cost me?
Billing
- When does the consumption counter start?
- Can I track my consumption somewhere?
- Can I make my own performance profiles?
- Change desktop billing schedule
- What is hourly or monthly usage?
- What is the difference between hourly and monthly consumption?
Account Management
Applications
- What about 3rd party licenses ?
- Can I run any application on my Cloudalize Desktop that normally runs under Windows10?
- In the Cloudalize platform, can I collaborate on a design or model in real time?
- Who is acountable for the software and licenses running on your platform?
- Optimize 3D mouse movements
- Is it possible to use Autodesk Revit on Mac with Cloudalize?
Data
- Who is accountable for the data stored on your platform?
- What type of encryption can I use to protect my data.
- How can I transfer large data sets to you?
- Which is the antivirus you provide on the Cloudalize Desktops?
- How can I access local data from the Desktop?
- How can I increase the disk space on my Desktop?