Summary
Some customers had issues with accessing and launching their Desktop. This can be related to your anti-virus or firewall. If your settings are too restricted, it's possible that our domains are blocked.
Symptoms
When you open a browser and the login page (http://my.gdaas.com) is unreachable or not working as expected.
Resolution
Check and if needed, change your anti-virus/firewall settings to allow the following domains:
- my.gdaas.com
- my.hay01.gdaas.com
- loau001.hay01.gdaas.com
Maybe, you can also use some wildcards to allow Cloudalize.
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